Shipping & Delivery
At KNOWHEN®, we’re dedicated to getting your order to you quickly and reliably. Here’s a detailed overview of our shipping and delivery options:
Shipping Costs and Delivery Times:
| Region | Order Value | Shipping Cost | Delivery Time (Standard) |
|---|---|---|---|
| United States | any | Free | 2-3 business days |
| EU | any | Calculated at checkout | 3-5 business days |
| Rest of the World | Any | Calculated at checkout | 10-14 business days |
Processing Time
- All orders are processed within 1 business days.
- Orders placed on weekends or holidays will be processed on the next business day.
Tracking Your Order
Once your order is shipped, you will receive a confirmation email with a tracking number, allowing you to monitor your order's journey through the carrier’s website.
International Shipping
We offer international shipping to Europe, the United Kingdom, and other global destinations. Please note that international orders may incur additional customs fees or import taxes, which are the responsibility of the customer.
Delivery Issues
If you encounter any issues with your delivery, such as delays or damage, please reach out to our customer service team at hdenise@hilinlife.com. We’re here to assist you and ensure a satisfactory resolution.